Garage Door Broken Spring Repair in Massachusetts | 911 Garage Door MA
from $189
Garage Door Broken Spring Repair in Massachusetts
Broken-spring emergency service. We arrive in under 90 minutes, replace the snapped torsion or extension spring, recalibrate balance, and inspect cables and drums for collateral wear.
Garage Door Broken Spring Repair is one part of our garage door repair coverage in Massachusetts. For the full picture — symptoms, costs, and when to repair vs. replace — start with the complete Garage Door Repair guide, or browse every garage door repair service we offer.
A broken garage door spring is one of the most common — and most disruptive — failures on a residential garage door. The failure itself is typically sudden: a loud bang from the garage, often mistaken for a gunshot or a transformer blowing. After the bang, the door becomes nearly impossible to lift by hand and the opener strains and refuses to move it. Cars get trapped inside, household routines disrupt, and the homeowner needs immediate service. Our broken-spring response averages under 90 minutes from call to on-site nationwide.
Every broken-spring visit follows the same protocol. Diagnose the failure (which spring, extent of any collateral damage), present a flat-rate quote (standard spring vs. 30,000-cycle upgrade), replace the spring(s), inspect cables and drums for accelerated wear (cables often need replacement alongside springs after a long service life), recalibrate door balance, and re-program the opener's travel and force limits to match the new spring tension. Most visits complete in 60–90 minutes.
We strongly recommend replacing both springs on dual-spring doors. The unbroken second spring is statistically days or weeks from failing — it has the same cycle history as the broken one. Replacing both costs less than two separate dispatches and properly re-balances the system.
Signs you need garage door broken spring repair
Loud bang from the garage
Snapped torsion spring makes a distinct crack that sounds like a gunshot. Inspect for a 2-inch gap between coils on the spring above the door.
Door won't open with the remote
Modern openers refuse to lift the door without spring assistance. Failure to lift is a strong indicator of spring failure.
Disconnect the opener and try lifting. A door with a broken spring is roughly 1.5–2× as heavy to lift, often impossible solo.
Visible coil gap or hanging spring fragment
Walk into the garage and look at the spring shaft above the door. A gap between coils or visibly broken section confirms spring failure.
Opener motor strains, door barely moves
If the opener tries and the door inches up but fails to fully open, the spring has either snapped or lost critical tension.
Common causes & what we fix
Cycle fatigue end-of-life
Builder-grade springs hit their cycle rating around 7–10 years of typical use. Failure is sudden but predictable on a curve.
Single-spring on heavy door
Single-spring installs on doors that should have dual springs see faster fatigue. Common in older builder installs.
Coastal corrosion
Salt-air pitting weakens uncoated springs. Coastal homes can see springs fail at 60% of cycle rating.
Missing maintenance
Dry, un-lubricated springs fatigue faster. Annual lubrication during a tune-up materially extends life.
Cold weather brittleness
Cold mornings can be the trigger for a fatigued spring to snap. The failure was coming anyway; cold tipped it over.
Our process
1
Call or schedule online. Book your garage door broken spring repair in Massachusetts online or by phone and pick a 2-hour window. We confirm in under five minutes with the assigned tech's name and photo.
2
On-site diagnosis. On arrival we diagnose the garage door broken spring repair on-site — free for most repairs, $39 on minor service calls (waived if you proceed). You see the issue and the fix before we start.
3
Flat-rate quote. You get a flat-rate garage door broken spring repair quote in writing, good for 30 days — no hourly creep and no add-ons after the fact.
4
Same-visit fix. Most garage door broken spring repair work finishes the same visit: our trucks carry the common springs, cables, rollers, and opener boards, so a second trip is rare.
How much does garage door broken spring repair cost in Massachusetts?
Garage Door Broken Spring Repair the United States starts at from $189, every garage door broken spring repair quote is flat-rate and presented in writing before work begins — no surprise add-ons, no hourly creep. Seniors (65+) and military save 10% on labor, and financing covers projects over $1,500 at 0% APR for 12 months, with no prepayment penalty.
Why homeowners in Massachusetts choose us for garage door broken spring repair
We've been a trusted choice since 1974 — over 50 years of family-owned garage door service across Massachusetts. Our techs are CSLB-licensed (#1098234), background-checked, and complete an internal 12-week training program before rolling on calls alone.
Our garage door broken spring repair carries a 10-year workmanship guarantee — separate from any manufacturer warranty on the parts themselves. If the garage door broken spring repair we performed fails because of how we did it, we come back and fix it free for a full decade. Springs rated for 30,000 cycles carry a lifetime warranty for the original homeowner, and parts and accessories carry standard 1–5 year warranties by item.
We quote garage door broken spring repair on honest scope: no unnecessary up-sell, salaried (never commissioned) technicians, and a transparent diagnostic so you see exactly what we see — including the parts still in good shape. If a repair is the right call we say so; if replacement is the better long-term economics, we say that. The flat-rate garage door broken spring repair quote is written and good for 30 days.
Areas we serve for garage door broken spring repair
We provide garage door broken spring repair throughout Massachusetts, with fast coverage in every major Massachusetts metro.
Reach times for garage door broken spring repair vary by traffic and time of day, so we quote an accurate ETA when you call — and the dispatch line routes straight to an on-call technician, no voicemail in between.
Frequently asked about garage door broken spring repair
Top questions homeowners searching for Garage Door Broken Spring Repair near me ask us:
How fast can you get here?
Average response is 78 minutes in cities where we keep a local crew. Sub-60 minute response is common in dense coverage areas.
Can I open the door manually if the spring is broken?
We strongly discourage it. The door is heavy and unbalanced — lifting it manually risks injury. If you must (e.g., to remove a car), get two people, lift slowly, and prop securely. Wait for repair if at all possible.
Should I replace both springs?
Yes if your door has dual springs. The unbroken spring has the same cycle history and is days to weeks from failing. Replacing both costs less than two separate visits and properly re-balances the door.
What about the 30,000-cycle upgrade?
Worth it for most households. A modest amount more than standard, 3× the lifespan, and we back it for the life of the original homeowner.
What's the cost?
Quoted flat-rate per spring by size and standard vs. high-cycle. Cable replacement, when needed, is added to the written quote. Dual-spring replacement with cables is quoted as one flat price.